When to contact your property manager

A Property Investment Manager forms a vital link between you and your landlord and can be a great source of information throughout your tenancy.

For new and even existing tenants, there can sometimes be confusion surrounding the correct action to take if something at the property requires attention. As a general rule, you should always call on your Property Investment Manager whenever an issue arises as they will be able to assist you with the right course of action to take.

The following are some of the most common situations in which a Property Investment Manager should be called in on:

To alter or add to the premises

Surprising your landlord with a new coat of paint in a bedroom may seem well-intentioned. However, you should never change the appearance of a property without the permission of the owner. Even adding hooks for picture frames need permission. Unapproved changes could very well impact the future plans the landlord has for their investment. While you should always feel at home in your rental, make sure you gain permission for any changes from your property manager before undertaking any alterations or additions.

Maintenance / repairs

If you would like to request maintenance or repairs to certain areas of the property, notify your property manager who will assess the situation. Your property manager is connected with many qualified tradespeople in the area and can source maintenance or repair activities promptly.

Rent issues

You have a commitment to meet your rental payments on time. If you have trouble meeting your rental repayments, you should discuss your situation with your property manager. If you experience a rent increase, you can also discuss this with your property manager.

End the lease

When you sign a lease, you secure that property – subject to meeting your tenant requirements outlined in the lease agreement – for the life of the lease period. But life can take us to new places and new situations, so there may be instances where you seek to end a lease to embark on the next chapter of life. But just as a rental agreement secures the property for you, it’s also a security for your landlord. If you have decided that you would like to end your lease, you must consult your property manager who can advise you on your obligations. The best course of action is to notify your property manager as soon as possible of your intentions.

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